About

The Glass and Glazing Federation (GGF) is the recognised leading authority and voice for employers and companies within the flat glass, glazing, window, home improvement, plastics and applied window film industries in the UK. With members in over 1,000 business locations, there is a GGF member in almost every UK town.

Our members work across the industry from emergency glazing, applied film, conservatories, windows, doors, fire resistant glazing, glazing components, flat glass, curtain walling, mirrors, toughened glass, curved glass, extrusions, hardware, glass merchanting, insulated glass and laminated glass.

Why use a GGF member?

Vetting

All our members have been vetted to ensure quality of service: this vetting process includes making a site visit to the company’s premises, checking three year’s of their accounts and taking up references.

A Code of Good Practice & Glazing Manual

All our members work to A Code of Good Practice and to the Technical Standards laid out in the Federation’s Glazing Manual.

Customer Charter

GGF has a Customer charter offering consumers:

• advice on where to buy
• advice on what to buy
• safeguarding of purchases
• quality service at all times
• continued customer care.
• Free Conciliation Service

The GGF also provides a free conciliation service, should a customer and a member company not see eye to eye over work carried out. In the rare cases that this does not work, the GGF has an independent arbitration scheme run by the Chartered Institute of Arbitrators.

Deposit Indemnity Scheme

Deposits placed with GGF Members are protected by an indemnity scheme, which safeguards deposits up to £3,000 or 25% of the contract price, whichever is lower.